Message Regarding Coronavirus (COVID-19)
[updated 4/2/20 at 10 AM]
We are open to support you in your banking needs! Please note that our Chico Office hours have changed. Both Chico and Redding offices are now open Monday - Friday 9AM to 5 PM starting Friday, March 27th, 2020.
Bankers have a special responsibility to maintain normal work hours and we will be doing so as long as we can. We are taking necessary precautions to keep our employees and customers healthy so we are conducting the steps below:
- Asking you about your needs before you enter the building to see if we can help.
- Encouraging use of our mobile and online services.
- Continuing to have a clean area throughout our buildings.
The financial services industry and the cybersecurity community are starting to see scams from those trying to take advantage of the economic support legislation. Learn more about how to stay cautious and what is happening.
This is a time for us to all pull together and we are doing our part. Stay healthy!
Below are links to documents that provide additional information about Online Banking, Mobile Banking/Deposit, and ATM access. Click on the link, sign up or call us with any questions.
[3/20/20 at 8 AM]
To our Customers and Friends,
With the recent Stay at Home order from Governor Newsom, Golden Valley Bank will continue normal banking operations at all locations. One of our highest priorities is the health of our staff, customers, and the well-being of the communities we serve.
We enjoy seeing you in our offices, however, we encourage you to limit your daily interactions. Here are several ways you can access your account with Golden Valley Bank:
Visit the office, if necessary: Our offices are currently operating with normal business hours.
Telephone Banking: You can speak with a representative Monday – Friday. Chico (530) 894-1000 and Redding (530) 222-4000.
Online Banking: You can access your account at www.goldenvalley.bank. If you haven’t yet, Personal enrollments can be completed here and Business enrollments can be completed by calling a Bank Representative.
Mobile Banking: You can fully access your accounts, make transfers, pay bills and more through our business and personal Mobile Apps. Learn more about the Personal Mobile App here and the Business Mobile App here. Business customers, please contact an eBanking Representative today at (530) 717-2987 or Electronic_Banking@goldenvalley.bank.
Make deposits through Mobile Banking: In both our business and personal mobile apps, you can deposit checks*. Learn more here.
ATM: We've partnered with MoneyPass® to allow you convenient access to withdrawal funds from a surcharge-free ATM network. To find an ATM near you, visit moneypass.com.
We are committed to keeping our families, businesses and communities safe and healthy. We are here to assist you in your banking needs and will keep communication open during these evolving times.
Please continue to check our website and social media pages for updates.
President & CEO
*Deposits made prior to 5:30pm PST are same day deposits. Deposits made after 5:30pm PST are next day deposits. Mobile Remote Deposit is functional on iPhone and Android apps only. Data Rates May Apply. Check with your mobile phone carrier for details. Deposits are subject to verification and not available for immediate withdrawal. Golden Valley Bank reserves the right to reject any deposit for non-conforming endorsement or any reason. Business Mobile Deposit limit $10,000 per item/$10,000 per day. Personal Mobile Deposit limit $5,000 per item/$5,000 per day.